Security & privacy
How HAWI isolates support and customer data
Account-aware help is bound server-side to the signed-in account and workspace and receives only minimum diagnostic metadata.
HAWI Help never receives service credentials, provider secrets, OAuth tokens, passwords or arbitrary customer content. Account diagnostics are read-only, authorised server-side and sanitised before use. A workspace or account ID supplied by the browser is not trusted until HAWI proves the signed-in user's membership.
- Audience
- both
- Updated