Billing & credits
Failed payments, invoices and disputes
Use Billing for invoice and payment state; create a billing ticket for a dispute or exception.
Billing information must come from HAWI's billing service rather than an AI estimate. Account owners and billing administrators can review invoices and payment status. For a disputed charge, refund exception or unresolved failed payment, create a billing support ticket so an authorised specialist can investigate.
- Audience
- customer
- Updated